| Washing instructions | Haqihana harnesses and leashes can be washed by hand or machine washed on a gentle cycle (we suggest placing them in a laundry bag made for delicate items). Use the same care that you would for washing a wool sweater (mild detergent and cold or lukewarm water). Hang out in a dry place away from direct sunlight. Do not tumble-dry. |
| Warranty | The guarantee covers the harnesses and leashes for 5 years from purchase date against all faults, breakage or that which is not considered normal wear and tear. Haqihana reserves the right to verify the correct use of the harnesses and leashes. For example, chewing (of the harnesses or leashes) or failing to follow washing instructions is not considered correct usage. It’s fundamental to keep all stamped and dated tags from harnesses as these are needed for your guarantee. The damaged harness must be returned CLEAN by post to: Haqihana srl, Via Torino 12 22070 Fenegrò (CO) Harnessess received soiled and in an unsanitary condition will be rejected. Please call to advise before sending. |
| Repair | Haqihana also provides a repair service for a fee in all other cases not covered by warranty where the repair is technically possible. The damaged harness must be returned CLEAN by post to: Haqihana srl, Via Torino 12 22070 Fenegrò (CO) Harnessess received soiled and in an unsanitary condition will be rejected. The repair charge is €12,00 for each element replaced plus shipping costs. Please call to advise before shipping. |