If your Haqihana harness is damaged and the damage is not covered by warranty you can take advantage of our repair service.

Here you can find all the details:

  • repair is possible up to a maximum of 3 damaged webbing straps
  • the cost is € 12.00 per each replaced strap
  • transport costs (DHL courier) are charged on the customer
  • only properly sanitized harnesses will be accepted by the repair service (see washing instructions), In case of dirty harnesses a 5.00€ surcharge will be applied
  • standard working time 4 weeks

You can send the harness to be repaired to Haqihana Srl - Via Torino 12 - 22070 Fenegrò (CO), Italy.

Download this form , print it and attach it to your shipment when filled-in.

DAMAGES COVERED BY WARRANTY

Broken female buckle
Broken male buckle
Broken part of male buckle
Snap-hook broken spring

DAMAGES NOT COVERED BY WARRANTY

Damages to adjusters and tape caused by biting
Damages to the buckles caused by biting
Damages caused by velcro rubbing

PRODUCTS THAT WILL BE REFUSED BY THE REPAIR SERVICE

This harness will be thrown in the trash.
A sanitation surcharge will be applied to harnesses that have not been properly sanitized.
Cut and bitten leashes cannot be repaired. .